Mega-Catch™
Mosquito Traps are subject to a one year warranty
against defects in material and workmanship. In such
cases the manufacturer will furnish a replacement
product or parts on the warranty terms contained on the
warranty card which accompanies each trap.
Warranty or Service Contact
Information
USA & Canada:
Toll-free: 1 800 731 3946
Email:
info@megacatch.com
All Other Countries:
Tel: +64 9 358 1959
Fax +64 9 358 1958
Email:
info@megacatch.com
Standard Return Policy
Mega-Catch™ has the following Standard Return Policy:
- You must contact us for a Return Product
Authorization number (“RPA#”) before returning any
product. The RPA# will tell you where to return the
product. Do not return to point of purchase. Email
us at
info@megacatch.com to receive an RPA# within the
30 day return period.
- Products must be returned in the original
manufacturer’s box, with all parts and
documentation, and in a clean and undamaged
condition, and packaged INSIDE an
outer shipping box. Returns must be made within 30
days of invoice/shipping date. No returns or credit
requests will be accepted after this 30 day period.
- Returns must be shipped freight paid with the
RPA# marked on the outside of the shipping box.
Returns sent freight forward will not be accepted
and will be returned, freight collect to you.
- Returned products will be credited at the
original invoice price paid to us less freight and
handling charges and a 20% restocking fee.
- Credits will be issued within 10 business days
after receipt of products which meet return
requirements.
- This return policy is separate from any rights
under our One Year Limited Warranty.